Privacy Policy
At Magnolia Pines Elderly Care Services, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and disclose personal information through our website, services, and direct communication channels.
Information We Collect
We collect various types of information from visitors, residents, and their families:
- Personal Identification Information: Full name, address, phone number, email address, and emergency contact details.
- Health and Medical Information: Medical history, diagnoses, medications, allergies, and care requirements.
- Financial and Billing Information: Insurance details, payment method, and billing records.
- Website Usage Data: IP address, browser type, access times, and the pages visited.
How We Use the Information
We use your information solely to enhance and deliver exceptional care:
- To develop personalized care plans.
- For internal record-keeping and regulatory compliance.
- To communicate with family members or legal representatives.
- To process billing and insurance claims securely.
- To improve our website and services.
Data Protection Measures
We employ a combination of administrative, physical, and technological safeguards:
- All sensitive information is encrypted.
- Access is limited to authorized personnel with confidentiality agreements.
- Regular audits and monitoring to ensure security protocols are effective.
Sharing of Information
We do not sell or lease personal information to third parties. Information may be shared with:
- Healthcare providers involved in resident care.
- Insurance and billing entities.
- Legal entities if required by law, subpoena, or public safety.
Cookie Policy
Our website uses cookies for functionality and analytical purposes. Users may choose to disable cookies via browser settings.
Your Rights
You have the right to access, update, or request deletion of your data. Please contact us at contact@mpec.site to submit a request.